An event that can without exaggeration be called the key event of the year in the field of credit management and debt management was held in the heart of Moscow on November 17-18. Participants from Russia, CIS and Europe gathered in “Mariott Grand Hotel” on Tverskaya street to take part in the international “Credit managers congress”, within which the third conference of “Debts, credit management and credit control” was successfully held.

All congress participants noted the well-organized overall logistics of the event, as well as the professionalism of the conference host, the Program producer and a Member of the RUICM (“Russian Institute of Credit Management”) Expert Council Irina Kuznetsova.

Overall, the conference program allowed participants to hear a competent opinion and share personal experience on a very wide range of credit management issues – from key processes of credit management to work with a portfolio of debts in a changing external environment.

The President of FECMA (Federation of European Credit Management Associations) who supported the organization and conduct of the congress in Russia acted as the leading speaker during the first part of the event on “Strategic issues of credit management and credit policy”. Glen Bullivant is an expert in the field of credit management with over 40 years of experience, the author of “Credit Management” book, one of the most interesting and in-demand books on the subject.

In his “Evolution of credit management: from needs to the best international practices” report Mr. Bullivant elaborated on main stages of credit management development in Europe, talked to the audience about key success factors of credit management function, described principles of global best practices adaptation to local features and needs.

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